Dual-Role AccountsCan one verified enterprise operate as both buyer and supplier?
−Yes. NordicBangla accounts are dual-perspective by design. A Swedish furniture brand can sell timber tables while simultaneously sourcing organic jute packaging from Bangladesh under a single company account. Switch between Buyer and Supplier perspectives anytime via the dashboard header switcher.
Payments & BankingWhen exactly is the 5% facilitation fee invoiced?
+The 5% fee is invoiced strictly upon delivery and formal quality acceptance of goods at destination port. We charge zero listing fees, zero upfront introduction fees, and zero commissions if a commercial conversation does not conclude into a confirmed contract.
Payments & BankingDoes NordicBangla hold customer funds in an escrow account?
+No. NordicBangla does not hold buyer escrow or handle banking transfers directly. Buyer and supplier establish their own standard international commercial terms (such as TT wire with 30% advance and 70% against Bill of Lading, or Letter of Credit). NordicBangla remains a neutral facilitator, invoicing 5% separately upon verified goods receipt.
Compliance & AuditsWhy are counterparties masked initially in the deal room?
+Initial masking ensures that both parties evaluate commercial proposals on objective technical criteria (price, lead time, certifications, machinery tolerances) rather than unsolicited solicitations. Direct company contact details and factory address credentials can be exchanged once both parties mutually accept counter-sample terms.
Compliance & AuditsWhat does the factory accreditation and audit process entail?
+Our on-the-ground technical teams in Dhaka inspect corporate trade licenses, RSC / ACCORD building structural and fire safety certifications, effluent wastewater treatment plants (ETP), and chain-of-custody documentation for GOTS organic cotton, OEKO-TEX, and FSC wood before admitting any facility.
Corridors & LogisticsWhat shipping Incoterms are supported on the corridor?
+Most cross-border transactions are quoted under standard Incoterms 2020: FOB Chattogram (sea freight booked by buyer), CIF Gothenburg/Oslo/Aarhus (sea freight booked by mill), or DAP/DDP for air courier samples. Our platform generates standardized proforma invoices and purchase orders aligned with international maritime standards.
Corridors & LogisticsWhat is the typical transit duration from Bangladesh to Scandinavia?
+Direct maritime feeder routes from Chattogram port to European transshipment hubs (Rotterdam/Hamburg) and onto Gothenburg, Aarhus, or Oslo typically require 28 to 34 days port-to-port. For urgent sample approvals or small batches, direct air cargo from Dhaka (DAC) to Stockholm Arlanda (ARN) takes 4 to 6 days.
Compliance & AuditsHow does NordicBangla handle quality disputes or defect claims?
+Because our staff conducts a physical AQL 2.5 pre-shipment inspection with high-resolution photographic proof before container stuffing, defect disputes are minimized upfront. In the rare event of damage or transit loss, our neutral inspection report serves as documented evidence for maritime insurance and commercial resolution.